Queues cut your sales
When the wait grows, the customer abandons the purchase or shrinks their basket. Without footfall data by time slot and alerts, you react late and without knowing when to add checkouts.
Flame turns the cameras you already have in your supermarket into actionable data: footfall by zone, checkout queues, conversion and basket. Supermarket analytics with artificial intelligence, no biometrics and fully GDPR-compliant, to optimise assortment, cashier staffing and layout with real data.
Brands already working with Flame
These are the problems that recur in any grocery store and that you still manage today without real data.
When the wait grows, the customer abandons the purchase or shrinks their basket. Without footfall data by time slot and alerts, you react late and without knowing when to add checkouts.
Too many staff in off-peak hours and too few during the peaks. Planning shifts without knowing the real traffic of each slot creates unnecessary costs and lost sales.
There are cold zones almost nobody walks through and promotions almost nobody sees. Without heatmaps you don't know whether the problem is the product or its placement.
Counting tickets isn't enough: without cross-referencing real visits with sales, you don't know what share buys. And counting carts, children or staff distorts the figure.
Eight capabilities that work on the CCTV cameras you already have, tailored to a supermarket's operations.
Cross-reference each section's flow with sales to improve assortment and space, and adapt the cashier roster to each time slot. Put staff where and when the store needs them, without overspending or queues.
Measure entries and exits and analyse how the customer moves through the supermarket. Compare days, slots and campaigns to know real traffic and spot the busiest zones.
Cross-reference real traffic with your POS or ERP to calculate real conversion and average basket. Discover how many customers enter the supermarket and leave without buying.
Visualise paths, hot spots and dwell time in each aisle. Discover which sections attract, which are ignored and how to improve layout and gondola ends.
Track how many people are present at any moment and by zone, with alerts when a section or the checkout line saturates. Act before crowding turns into a bad experience.
Measure wait time and abandonment at the checkout line to open positions right when needed. Also track restroom usage to plan cleaning by real use, not a fixed schedule.
The WiFi captive portal turns visits into contacts and feeds them into your CRM (such as Mailchimp, Salesforce or HubSpot). Build a database to launch promotions and increase repeat visits with the customer's consent.
Plan cleaning, restocking and shifts based on the real flow of each time slot. Turn data into concrete decisions on staff, stock and maintenance.
Fewer queues, better assortment, more conversion.
Personalised demo in 20 minutes.
Large networks and chains that measure real traffic, queues and conversion with Flame.
In an increasingly digitalized world, connectivity has become a key factor in providing a smooth and efficient customer experience. Repsol, one of the leading global energy companies, has embraced innovation by implementing Flame Connect in
Alain Afflelou relies on Flame Analytics’ people counting solution to accurately measure footfall and optimize decision-making across its stores in Spain.
In the competitive world of shopping centers, customer loyalty and experience have become crucial factors for long-term success. CBRE Spain, a leader in real estate management, recently implemented Connect Mall Edition, our innovative loyal
Measure and improve space performance, understand how people behave and connect with your visitors.
Measure indoor and outdoor traffic, monitor occupancy in real time and calculate conversion, all from a single platform.
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Analyse people's journeys and interactions to understand their behaviour and optimise the experience at every touchpoint.
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Collect visitor data through guest WiFi and launch personalised marketing campaigns based on location, profile and behaviour.
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Somos clientes desde hace años y pretendemos seguir siéndolo. Flame te cuenta lo que no puedes ver sentado en una oficina o dando un paseo por el hall del centro comercial. Te acerca al cliente desde el momento en que pasa por delante.
Gracias Flame analytics por acompañarnos en el apasionante reto de ofrecer a nuestros visitantes una experiencia omnicanal total.
Los datos de Flame nos ayudan a adaptarnos a nuestros clientes, cada vez más exigentes, y a las marcas, que nos demandan cada vez más información.
Somos clientes desde hace años y pretendemos seguir siéndolo. Flame te cuenta lo que no puedes ver sentado en una oficina o dando un paseo por el hall del centro comercial. Te acerca al cliente desde el momento en que pasa por delante.
Gracias Flame analytics por acompañarnos en el apasionante reto de ofrecer a nuestros visitantes una experiencia omnicanal total.
Los datos de Flame nos ayudan a adaptarnos a nuestros clientes, cada vez más exigentes, y a las marcas, que nos demandan cada vez más información.
Discover the power of Flame in just 20 minutes and learn how it can improve the results of your organization.