Monitor queues in real time
Continuously control queue length, wait times and flow during peak hours.
Reduce waiting, prevent drop-offs and keep customers happy. Monitor queues in real time and anticipate service needs before they become problems.
Turn intuition into action plan: where to optimize, when to intervene, and what truly moves the needle.
Continuously control queue length, wait times and flow during peak hours.
Identify long waits in advance, trigger automated alerts and reduce abandonment.
Use queue data to dynamically adjust staffing and improve responsiveness.
Connect via API to trigger staff notifications, signage and CRM updates.

Flame Queue Analytics measures occupancy, wait times and abandonment rates across service areas.
Visualize queue performance in real time, receive alerts when thresholds are crossed, and automate responses via APIs and integrations.
Cross visitors with operations and sales to discover actionable patterns.
Visualize each checkout, kiosk or service area in real time.
How long the visitor really waits.
% of customers leaving without being served.
Automated notifications to reinforce staff in real time.
Patterns by hour and day for smarter scheduling.
Detect which counters underperform.
Reduce waits. Recover lost revenue at the queue.
Personalized demo in 20 minutes.
Flame Analytics is an advanced smart analytics platform designed to support a wide range of industries and sectors.
In the competitive world of shopping centers, customer loyalty and experience have become crucial factors for long-term success. CBRE Spain, a leader in real estate management, recently implemented Connect Mall Edition, our innovative loyal
Flame Analytics' Success Story with Merlin Properties Merlin Properties, a prominent player in the real estate sector, has embraced a path of digital transformation in retail to stay at the forefront of the industry. Recognizing the importa
Marineda City chooses Flame Analytics to understand how its visitors move inside the center, analyze their behavior and optimize the experience through real data.
Discover the power of Flame in just 20 minutes and learn how it can improve the results of your organization.
Schedule a personalized demo with our experts