Flame Analytics

Flame Webinar

Beyond Connectivity: how WiFi, data & loyalty can drive shopping centre performance

What if your shopping centre WiFi could do more than connect visitors? Discover how to turn WiFi into a strategic tool for understanding visitors, building first-party data, increasing engagement and strengthening loyalty.

  • 15 October 2026 · 16:00 CEST
  • Live online
  • Hosted by Óscar García, CSO
  • Recording sent to registrants

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Introduction

WiFi can be much more than connectivity

Shopping centre WiFi has traditionally been seen as a service: something visitors expect to have access to while they are in the centre.

When connected with data and loyalty strategies, WiFi can help shopping centres build a richer understanding of their visitors, create more relevant experiences and unlock new opportunities to engage with them, both during and beyond their visit.

In this webinar, we will explore how shopping centres across Europe can move beyond connectivity and turn WiFi into a strategic source of visitor intelligence and engagement.

What will you learn?

A practical session with real examples

Beyond free WiFi

How WiFi can become a strategic asset for shopping centres.

Understanding your visitors

What WiFi-generated data can tell you about visitor behaviour and patterns.

Building first-party data

How shopping centres can strengthen their direct relationship with visitors.

From data to engagement

Turning visitor insights into more relevant communications and experiences.

Connecting WiFi and loyalty

How connectivity can support loyalty and CRM strategies.

Supporting retailers

How data and insights can create additional value for retailers and commercial teams.

Measuring performance

Connecting visitor data and engagement with broader shopping centre objectives.

Why attend?

The role of WiFi in shopping centres is changing

The opportunity is no longer simply to offer visitors a reliable connection, but to use that connection as part of a broader strategy around data, engagement, loyalty and performance.

Join us to explore what this could look like in practice and discover how WiFi, data and loyalty can work together to create smarter, more connected and more engaging shopping centre experiences.

15 October 2026 · 16:00 CEST · Online

Register now