Flame Analytics
Case study · Optical retail

How Alain Afflelou accurately measures footfall across its stores in Spain

Alain Afflelou deploys Flame Analytics’ people counting solution across its stores in Spain to gain an accurate understanding of the footfall at each retail location.

Alain Afflelou × FLAME
June 2026 4 min read
“Measuring to understand, analyzing to improve, and deciding with data: key factors for optimizing the management of any retail network.”
From the Alain Afflelou success story with Flame Analytics
The story

Alain Afflelou, one of Europe’s leading optical retail chains, has chosen Flame Analytics to deploy a people counting solution across its stores in Spain. The goal is to obtain accurate visitor traffic data and gain a clear understanding of footfall levels at each retail location.

In the retail industry, having reliable information about the number of people visiting a store is essential for making data-driven decisions. Footfall measurement helps businesses evaluate store performance, identify trends, and optimize resource planning.

Thanks to Flame Analytics’ technology, Alain Afflelou can access up-to-date information on visitor flows across its stores, enabling more effective analysis and management of its retail network.

01 The challenge

Reliably measuring footfall at every store

People counting has become an essential tool for retailers seeking a deeper understanding of the performance of their physical stores.

Knowing how many people enter a store provides an objective view of customer traffic and allows businesses to establish key performance indicators that support decision-making. This information is particularly valuable for analyzing the performance of each location and identifying opportunities for improvement.

Alain Afflelou wanted a people counting solution able to accurately measure:

  • Number of visitors per store.
  • Traffic trends over time.
  • Distribution of visits by day and time slot.
  • Comparisons between different store locations.
  • Footfall trends during specific periods.
  • Occupancy peaks and high-traffic periods.
Having access to these insights enables more efficient management of retail spaces and provides a solid foundation for operational planning.
02 The solution

Flame people counting across its network in Spain

Flame Analytics deployed its people counting solution across Alain Afflelou’s stores in Spain, with the goal of accurately measuring the traffic each retail location receives.

Large retail organizations require tools that enable centralized monitoring of store performance. A professional people counting solution provides consistent and comparable data across all locations, making it easier to analyze performance at both local and network-wide levels.

The ability to measure visitor traffic in real time and analyze historical trends makes people counting a strategic asset for any organization operating physical locations.

Flame dashboard Flame footfall dashboard — Visits, heatmap and hourly distribution
A view of Flame’s people counting dashboard — footfall by store, trends and comparisons.

An accurate view of footfall across its stores in Spain

For Alain Afflelou, the implementation of Flame Analytics technology delivers an accurate view of footfall across its stores in Spain and provides reliable metrics to support business decisions.

Having consistent data across all locations makes it possible to compare performance between stores in the same network and analyze the business as a whole.

The result is a reliable footfall dataset on which to base the management of the entire retail network.

03 In progress

Reliable data for better decisions

One of the main benefits of people counting is the ability to transform visitor traffic into actionable insights. With accurate footfall data, Alain Afflelou can objectively evaluate traffic patterns and monitor the performance of its stores over time.

Continuous measurement helps identify visitor trends, detect changes in demand, and compare results across different locations within the same retail network.

In addition, historical traffic data supports better forecasting, resource allocation, and operational planning, allowing each store to adapt to actual visitor demand.

Measuring to understand, analyzing to improve

People counting is one of the key pillars for understanding the performance of retail environments. Through Flame Analytics solutions, Alain Afflelou can access accurate visitor traffic data and gain a clear understanding of footfall behavior across its stores.

Measuring to understand, analyzing to improve, and making decisions based on data are essential factors for optimizing the management of any retail network in an increasingly competitive market.
Solutions used

Flame capabilities applied at Alain Afflelou

People counting

Accurate measurement of the number of visitors at each store.

Trend analysis

Traffic trends by day, time slot and specific periods.

Network comparison

Consistent, comparable data across all of the chain’s locations.

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